Job description template: House Manager

A ready-to-adapt job description for a House Manager in a formal private residence, in London, Europe or the Gulf.

Adapt the sections in italics. Household roles vary more than corporate ones; precision in the brief saves everyone time.

Purpose of the role

To run the principal’s [London / Dubai] residence to the highest standard, leading the household team and ensuring the family’s home life operates smoothly, discreetly and without fuss.

Key responsibilities

  • Day-to-day management of the residence, including [number] household staff: rotas, training, standards and performance
  • Maintenance, contractors and property projects; opening and closing [other residences] ahead of the family’s travel
  • Household budgets, purchasing, inventories and petty cash
  • Guest management, entertaining and events, working with the chef and front-of-house staff
  • Security and access protocols in liaison with [security team / family office]
  • Vehicle, fleet and driver co-ordination
  • Supplier relationships: florists, cleaners, specialist conservators, concierge services
  • Supporting the Private PA with family logistics as required

Experience and skills

  • Proven experience managing a formal private residence or a comparable luxury hospitality operation
  • Confident leading and developing a team
  • Practical knowledge of property maintenance, fine finishes and art handling
  • Discreet, warm and composed; comfortable with changing plans
  • [Languages]; [full driving licence]; [DBS / background checks]

Working arrangements

  • [Live-in / live-out]; [days and hours]; travel with the family [frequency]
  • Reports to [principal / Chief of Staff / Estate Manager]

Package

  • Salary [range]; [accommodation]; [healthcare, flights, bonus]

For a conversation about what the market expects for a role of this scope, book a conversation.

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